PRIVACY POLICY
Privacy and Cookies Policy
www.petrhoracek.co.uk is committed to safeguarding and preserving the privacy of our customers.
This privacy policy sets out how www.petrhoracek.co.uk uses and protects any information that you provide www.petrhoracek.co.uk.
Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
www.petrhoracek.co.uk may update this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
Information that we collect:
Contact information (including name, email address, telephone number) that you provide when getting in touch.
Information about the use of our site, including details of your visits such as pages viewed and the resources that you access. This includes traffic data and if you choose to share it, location data.
What we do with the information we gather:
To provide information to you that you request relating to products or services.
To perform our contract with you and provide you with the services you require.
To prevent and detect fraud against either you or www.petrhoracek.co.uk.
To maintain our accounts and financial system.
To improve our services.
To send you information regarding new products if you have consented to receiving marketing information.
You do not have to give us any personal information but if you do not, we will be unable to provide a service or set up a contract with you.
Security:
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of data protection legislation.
Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic and may gather information about your general internet use. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We also use cookies to ensure the contact form works correctly.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not and ensuring certain features work correctly. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies when using our website. If you decline the use of cookies, this may prevent you from taking full advantage of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Links to other websites:
On occasion, we include links to third parties on this website. Where we provide a link, it does not mean we endorse or approve that site’s policy towards visitor privacy. You should exercise caution and look at the privacy statement applicable to the website in question before sending them any personal data.
Social Media Platforms:
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Sharing your Information:
We have a legal duty to protect any information we collect form you. We will ensure that any information we obtain, and use, will be held in the strictest confidence and used in compliance with current data protection legislation.
A limited number of people at www.petrhoracek.co.uk and our external web development agency (Lloyd & Co Limited) have access to data.
We will not pass on your personal information to third parties unless we have your permission or are required by law to do so.
If you consent to receive marketing information, we use Mail Chimp as an email marketing platform. If you want to opt out of receiving these emails at any time, follow the unsubscribe link in an email or contact us via email at matt@lloydandco.co.uk.
Keeping your Information:
We will keep your information for as long as you have a contract with us, or as long as is needed to be able to provide the service to you.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes or enforce our terms and conditions, we may also keep hold of some of your information as required, even after we no longer have contract with you or provide a service to you.
If you consent to receive marketing information, we will keep your contact information until you opt out of receiving these emails.
Your Rights:
The right to be informed about how your personal information is used (like this policy).
The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal information we hold about you.
The right to request that we delete your data.
The right to stop direct marketing messages and to withdraw consent for other consent-based
processing at any time.The right to request that we transfer or port elements of your data either to you or another service provider.
The right to complain to your data protection regulator – in the UK, the Information Commissioner’s Office.
If you want to exercise your rights, have a complaint, or just have questions, please contact us via
email at matt@lloydandco.co.uk
This statement was last updated on 4th December 2023